Yugaljee Automotive, a company duly incorporated under the applicable laws of India, with its registered office located at [Insert Registered Office Address], operates under the brand name "Yugaljee Automotive" and provides comprehensive car services including maintenance, repair, and more. Your use and access of our website (“Website”), our mobile applications “Yugaljee Automotive - Car Services, Battery & Tyre” (“Applications”), or any products or services associated with the Application or Website (“Services”) are governed by the following terms and conditions (“Terms”). The Website and Applications together form the “Platform”.
These Terms constitute a legally binding agreement between Yugaljee Automotive (“Company/we/us/our”) and its Users (“User/you/your”) and govern your use of the Platform to browse and/or avail the Services displayed by us. By accessing and using our Services, you agree to be bound by these terms, establishing a contractual relationship between you and the Company. If you do not agree to these terms, you may not use or access our Services. These Terms supersede any prior written agreements with you. We urge you to carefully read and understand these terms prior to accessing the Platform or availing Services.
The Company reserves the right, at its discretion, to change, modify, or amend these Terms for legal compliance or other legitimate business reasons, with or without notice. The updated Terms will be posted at . Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms. It is your responsibility to review the Terms periodically. The Company is not obligated to notify Users of any changes.
“Content” includes (but is not limited to) reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data. "Your Content" or "User Content" refers to content that you upload, share, or transmit through the Services. "Yugaljee Automotive Content" refers to content created and made available by the Company in connection with the Services, excluding User Content.
“Estimated Cost” includes the approximation of the service provider regarding the likely cost of the Service.
“Membership Plan(s)” refers to subscription or other membership offers provided by the Company to Users through various media.
“Services” refer to services provided through the Platform, as detailed under Clause 3 below.
“User” or “You” means any individual who owns a car (primarily out of the manufacturer warranty period) and desires to avail Services on the Platform, registered for this purpose.
The Services constitute a technology platform enabling Users to arrange and schedule repair or maintenance services for their cars with independent third-party providers. The Company also offers towing services on a chargeable basis to assist in vehicle recovery.
You acknowledge that the Company does not directly provide repair and maintenance services; such services are rendered by independent third-party contractors not employed by the Company.
While the Company makes reasonable efforts to connect Users with service providers upon request, it does not guarantee availability. Cost and time estimates for services are approximate and based on User requests.
By using the Services, you affirm that you are eighteen (18) years of age or older and fully capable of understanding and agreeing to these terms. You agree to comply with all applicable laws and regulations.
If you use the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
You must create an account to access certain features of the Platform. Your personal information provided during account creation is governed by our Privacy Policy. You are responsible for maintaining the confidentiality and security of your account details.
Initially, certain Services may be provided free of charge. We reserve the right to add, change, or remove Services from the Platform and may make certain Services chargeable at our discretion.
You must only book Services when needed and provide feedback based on your actual experience with service providers.
We offer email and phone-based support, along with an online knowledge base of FAQs. For assistance, contact us at [Insert Contact Email] or call our helpline at [Insert Contact Number] (Monday to Sunday, 7 am to 9 pm).
We will address complaints promptly and strive to resolve them within 7 days. Our support includes assistance in the event of vehicle theft while in our possession.
Users are prohibited from engaging in illegal activities on the Platform, including but not limited to:
The Company may disable or remove non-compliant information and preserve records for investigation purposes. Non-compliance may result in termination of access.
All comments, feedback, and other submissions made to the Company shall be our property. You agree that submitted content will not violate third-party rights or contain unlawful material. You shall not disrupt Platform functionality or engage in defamatory remarks against the Company.
You agree to provide accurate and complete information and consent to the collection and use of your data as per our Privacy Policy. The Company may use your information for analytics and to improve Platform efficiency.
All content and intellectual property on the Platform belong to the Company or its licensors. Content is for personal use only, and any commercial use is prohibited.
Subject to compliance with these Terms, the Company grants a limited, non-exclusive license to access and use the Platform and Services.
The Company does not guarantee Service accuracy or reliability. Services are provided on an "as is" basis without warranties. We are not liable for indirect, incidental, or consequential damages resulting from Service use.
The Company is not liable for Service delays or failures caused by User actions or events beyond its control. We provide assistance in case of theft or accident involving vehicles while in our possession.
The Company is not liable for Service delays or failures caused by User actions or events beyond its control. We provide assistance in case of theft or accident involving vehicles while in our possession.
The Company is not liable for Service delays or failures caused by User actions or events beyond its control. We provide assistance in case of theft or accident involving vehicles while in our possession.
Once an order is placed, cancellation and refunds are not permitted.
Disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with Delhi courts having jurisdiction.
These Terms are governed by Indian law, with Delhi courts having jurisdiction.
Severability and waiver clauses apply. Notices will be in writing. These Terms are personal and not assignable without consent.
The Company may terminate access for breach of Terms. Users may terminate at any time. Obligations survive termination.
Users shall indemnify the Company against liabilities arising from Service use or violation of Terms.
We may contact you for feedback or support purposes.
By submitting feedback, you grant us permission to use it without compensation.
These Terms constitute the entire agreement between you and Yugaljee Automotive.
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